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AI Agent

Smart Assistant

An intelligent, fully customizable solution that transforms customer service through automation, personalization, and seamless multi-platform integration.

Talk to an Expert

Tailored AI Customer Service

EM
Hi, I placed an order last night — can I check the status?
AI
Order #8472 shipped today at 2:14 PM. Expected delivery: Thursday by 5 PM. Here's your tracking link.
EM
Can I change the delivery address?
AI
What address would you like to update to?
EM
32 Lohamei HaGetaot St, Tel Aviv, Floor 3
AI
Done, we'll update the logistics team. Is there anything else I can help with?
EM
👍
AI
Happy to help!
01

24/7 Customer Support

Our AI assistant integrates directly with your CRM, ERP, and order management to provide real-time updates, personalized assistance, and seamless support around the clock.

LS
I need a laptop for video editing under $1,500.
AI
I'd love to know what your usage will be and whether you know which professional software you'll be using? Adobe Premiere? DaVinci?
LS
I'm just getting into the field, looking for something that covers most technical requirements, with good value for money.
AI
We have a professional Lenovo ThinkPad P16 in stock with an RTX 3050 GPU and 32GB RAM, which ensures performance suitable for medium-to-high video editing, with excellent value for money.
LS
How does it compare to the ThinkPad Legion?
LS
Generate a comparison.
AI
SpecThinkPad P16Legion 5i
CPUi7-12800HXi7-13700H
GPURTX 3050RTX 4060
RAM32GB16GB
Display16" WQXGA15.6" FHD 144Hz
Storage512GB SSD512GB SSD
Price₪7,490₪8,290
The P16 offers more RAM and a professional-grade display at a lower price. The Legion has a stronger GPU for gaming but exceeds your budget.
LS
OK, I'd love to get a price quote.
AI
Price_Quote.pdf attached. If you have any additional questions, I'd be happy to help.
02

Intelligent Product Discovery

The assistant identifies customer intent and recommends the most relevant products by analyzing inventory, pricing, and margins while explaining key differences.

TN
What are the top drop-off points this week?
AI
68% of users leave at checkout step 3 (payment). Most hesitate on the shipping cost screen — avg dwell time 47s.
TN
Any patterns with returning customers?
AI
Campaign LP converts at 4.8% (up from 3.1%). Product page has 12,400 unique views, 68% scroll depth. I recommend A/B testing the CTA placement.
TN
Compare this week vs last week in Google Analytics.
AI
Week-over-week: Sessions +22%, Goal completions +15%, Revenue per session +8%. The email campaign drove a 31% spike on Tuesday. Full GA report attached.
03

Customer Behavior Insights

The AI logs every meaningful interaction, capturing signals about what shoppers browse, hesitate over, and favorite. This data powers real-time insights and recommendations.

Guided Commerce, Powered by AI

100%

Customizable

Product Comparison

Clearly explains differences between products, highlights key advantages, and guides customers through options — building trust and increasing conversions.

14,344 Sessions /week

Real-Time Analytics

Track every interaction, monitor conversion funnels, and discover behavioral patterns as they happen.

Sales Team Assistant

Equips your reps with instant access to top products, team performance, and inventory alerts — closing deals faster.

Personalized Upsell & Cross-Sell

Dynamically recommends add-ons, upgrades, and warranties based on real-time intent — boosting average order value.

Accessories
AC
UP
Upgrades
Warranties
WR

Empower your entire organization with centralized intelligence

JL
What's the latest return policy for international orders?
AI
Based on Policy Doc v4.2, international returns are accepted within 30 days. I've attached the full guidelines below.
JL
Perfect — can you also pull the shipping cost table?
AI
Here's the Q1 2026 shipping matrix with all carrier rates by region. 📎

Instant Knowledge Access

Empower your team with immediate access to internal documentation, policies, technical manuals, and procedures.

MR
Need specs for the XR-500 servo motor — voltage and torque range.
AI
XR-500: 24V DC, 1.8–4.2 Nm torque. 3 compatible units are currently in stock at Warehouse B.
MR
Compare pricing with the alternative XR-520 model.
AI
XR-500: $342/unit vs XR-520: $389/unit. The XR-500 meets your spec requirements at 12% lower cost.

Technical Team Support

Retrieve component specs, match parts to inventory, and compare vendor pricing instantly.

KS
Customer reports login issues on mobile — error code 401 after update.
AI
Ticket #4821 created. Priority: High. I've linked 3 similar reports from this week and flagged it for the auth team.
KS
Add a screenshot and notify the on-call engineer.
AI
Screenshot attached. Escalation sent to @david.chen — he's currently on-call for mobile auth. ✅
KS
What's the status of ticket #4819 from yesterday?
AI
Ticket #4819 is in progress. Assigned to backend team, ETA fix: today 16:00. 2 related tickets were merged. Want me to escalate priority?
KS
Yes, escalate to critical and notify the team lead.
AI
Done. Priority updated to Critical. Team lead @sarah.m notified via Slack and email. SLA timer reset to 2h. ✅

Technical Team & Escalation Management

Manage technical teams and escalation workflows with intelligent routing, priority management, and automated notifications.

Not A ChatBot

Context Retention: The agent "remembers" previous interactions

Understands Context, Not Just Keywords

Understands complex language, not just simple FAQ-style keyword triggers.

Connects to Your Business Backbone

Integrates deeply with CRMs, ERPs, and automation platforms.

Goes Beyond Talk — Takes Action

Executes actions autonomously — not just answering, but actually doing.

Gets Smarter With Every Interaction

Learns and evolves from interactions, improving responses over time.

Delivers Answers That Actually Fit You

Provides personalized responses based on real-time data and user behavior.

Thinks Together With Other AI Agents

Collaborates with other LLMs and agents to solve complex tasks.

Smart Agents, Built to Think

Pre-Build Playbook Predefined templates & workflows
Predictive ML Machine learning predictions
Application Your business application layer
Database Structured data storage
Automatiq.ai Core processing engine
GEN AI Models LLM-powered generation layer
Smart Agents Autonomous AI task runners
Answers Log Full audit trail of responses

Because Your Data Deserves Respect

Secure Encryption

Your data is encrypted in transit using TLS 1.2 or higher.

Advanced Permissions

Define exactly who can view, edit, or create content with granular permission controls.

LLM Optimization

Continuously evaluates models from various providers to ensure the best tool available.

Security & Admin Tools

Governance, monitoring, compliance management, and security auditing.

Data Loss Prevention

DLP support through custom backup systems, protecting sensitive data.

No Training on Your Data

AI subprocessors are bound by contracts that forbid using customer data for training.

Ready to Transform Your Business?
Talk to an Expert